Home

DCT Support & Resources

Need help with the Acorn DCT Suite? Whether you're a local partner or data collector, this resource page includes manuals and guidance to help you set up and use DCT properly.

Local Partner Manuals

DCT App Manuals

FAQ

Where can I download the DCT mobile app?

You can download the DCT mobile app on Google Play.

You need to be invited in order to create an account.

More information can be found on our page about getting started with the DCT app.

How do I download offline maps to use in the field?

Downloading an offline map is easy:

  1. Open the DCT Android app

  2. Navigate to the 'offline maps' section of the app

  3. Tap the 'Add offline map' or the '+' button

  4. Search for the area you will visit

  5. Name your map

  6. Tap the orange 'Download map' button

You can find more information on our offline collection page.

What happens if I lose my DCT device?

Firstly: always ensure the DCT app is protected with a secure PIN code.

If the phone used for data collection is damaged, lost, or stolen before submission, the collected (farmer) data could be lost.

In case of damage, try to repair the phone.

If the device cannot be recovered, contact your local partner.

They can revoke a device's access to the DCT app.

I'm a farmer, and I want to withdraw from Acorn. What do I do?

In order to withdraw from the Acorn program as a farmer, you need to do the following:

  1. Contact your local partner.

  2. Provide written confirmation that you want to withdraw from Acorn.

© 2024 RabobankDisclaimerPrivacy statementColophonTerms & conditionsCookiesFeedback & complaints