FAQs
For all your DCT related questions. Still have questions? Contact us via dct@rabobank.com
How to stop my participation in the Acorn Program?
Any program participant (farmer) can withdraw their consent for data sharing at any time. To do so, please follow these instructions:
Contact your local partner
Ask your local party to send an email to their account manager that includes:
Your farmer ID (findable in the Local Partner Portal )
Your address
Your birth year
If you have them, phone and email
Written confirmation telling us that you want to withdraw consent
Still have questions? Contact us via dct@rabobank.com
How to use other Collection Tool Apps
How can I report a lost phone?
Searching for a village or province in the farmer table doesn't show all farmers?
Questions on collecting farmer information
Questions on the participant agreement
Questions on plot collection
Questions on the DCT App
How to report a bug?
Any program participant (farmer) can withdraw their consent for data sharing at any time. To do so, please follow these instructions:
Contact your local partner
Ask your local party to send an email to their account manager that includes:
Your farmer ID (findable in the Local Partner Portal )
Your address
Your birth year
If you have them, phone and email
Written confirmation telling us that you want to withdraw consent
Still have questions? Contact us via dct@rabobank.com